Merchant Fraud Monitoring Analyst

Job Title: Merchant Fraud Monitoring Analyst Department: Operations Reports To: Manager, Fraud Risk Management Location: Nairobi, Head Office Job Grade: Contract Staff Availability: Immediately JOB PURPOSE Our client in the banking sector requires a Merchant Fraud Monitoring Analyst to monitor merchant activity continuously to identify potential fraud, noncompliance, or abnormal patterns, and take decisive action to safeguard the Bank, customers, and the wider payments ecosystem. The role holder will be required to assess accurately and act on suspicious or unusual card and merchant transactions referred through frauddetection tools, ensuring timely intervention to prevent loss to the Bank or customers. They will maintain a strong customercentric focus while processing merchant issues in line with Central Bank regulation and Card scheme rules. RESPONSIBILITIES Fraud Detection & Transaction Monitoring: Monitor transactions, merchant activity, and ATM operations to identify suspicious or...