Mgr Services
ACI Worldwide • Colombia, Colombia
Role Description
Powering the world’s payments ecosystem
ACI powers the payments ecosystem – globally, and you power ACI. You’ll innovate, collaborate, and grow – in an energetic technology culture with decades of proven success. ACIers – in all roles and levels – are truly your colleagues and many are your friends. Our size and reach allow you to see the global impact of your work. You are visible, your talents are valued, and you are empowered to shape the future of payments.
Job Summary:
Reviews and monitors the development and implementation of detailed IT solutions for clients using company products, outsourced solutions or proprietary tools/techniques. Responsible for identifying and defining the client needs/requirements, developing a proposal (a Statement of Work) to meet those needs as well as overseeing the implementation of a project, Professional Services Engagement or Premium Customer Support Agreement from beginning to end, thereby assuring a successful ...