Michaels Retail Associate - Service Team

Michaels INC • whitby, Canada

Location whitby, durham region
Job Type Full-time
Posted June 08, 2026

Role Description

Become a Retail Associate at Michaels in Whitby, ON, delivering exceptional customer service and operational support. Help customers find what they need and enhance store recovery efforts.
As a Service Team Member, you’ll play a key role in customer satisfaction, providing assistance in-store and through checkout experiences. Your participation in truck unloading and merchandise maintenance will ensure our store is always ready for customers and showcases our best products.
Key Responsibilities:
• Help customers shop and find products efficiently
• Provide a speedy, friendly checkout process
• Participate in merchandise recovery and store organization
• Support the Voice of Customer survey education
• Engage in cross-training for additional store tasks
Requirements:
• Prior retail or customer service experience desired
• Capability to stand, bend, and move throughout the store
• Strong ability to lift and access stock at various heights
• Uphold comp...

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