Montreal [Hybrid] Production Support Analyst
QUANTEAM - North America (RAINBOW PARTNERS Group) • montreal (administrative region), Canada
Role Description
Overview
As the founding entity of RAINBOW PARTNERS, Quanteam is a consulting firm specializing in Banking, Finance, and Financial Services. Guided by our core values of closeness, teamwork, diversity, and excellence, our team of 1,000 expert consultants, representing 35 different nationalities, collaborates across 10 international offices: Paris, Lyon, New York, Montreal, London, Brussels, Geneva, Lisbon, Porto and Casablanca.
Role overview
The team is responsible and accountable for daily support and health of the IT production environment, such as request, incident and problem management for the department. The teams provides solutions to technical issues in a short time frame and acts as a technical point of contact for all application related issues. The teams is responsible for troubleshooting the issues by meticulous analysis of database objects and respective servers, look for consistent improvements and communicate the impact and resolution to...