Multimedia Support Specialist at University of Saskatchewan
University of Saskatchewan • saskatoon, Canada
Role Description
Elevate the campus experience at the University of Saskatchewan as a Multimedia Support Specialist. Focus on delivering exceptional technical support for faculty, staff, and students.
Your primary responsibility includes assisting users with a variety of audio-visual and multimedia setups, ensuring seamless operation of technology. You will provide face-to-face and remote support while capturing all IT requests in the official tracking system. Collaborating with team members is vital to maintain consistent service quality.
Key Responsibilities:
• Troubleshoot and resolve AV technology issues effectively
• Provide level 1 and level 2 support as needed
• Coordinate and document technology service requests
• Manage installation and maintenance of multimedia equipment
• Use diagnostic tools to support troubleshooting efforts
Requirements:
• Two-year diploma in a technical-related discipline
• At least three ye...
Your primary responsibility includes assisting users with a variety of audio-visual and multimedia setups, ensuring seamless operation of technology. You will provide face-to-face and remote support while capturing all IT requests in the official tracking system. Collaborating with team members is vital to maintain consistent service quality.
Key Responsibilities:
• Troubleshoot and resolve AV technology issues effectively
• Provide level 1 and level 2 support as needed
• Coordinate and document technology service requests
• Manage installation and maintenance of multimedia equipment
• Use diagnostic tools to support troubleshooting efforts
Requirements:
• Two-year diploma in a technical-related discipline
• At least three ye...