Network Voice Engineer
Pellera Technologies Mexico • santa clara ocoyucan, Mexico
Role Description
Technical Stack Overview
- Cisco Webex Suite
- Encryption, TLS / SRTP awareness
- ACD (IPCC, Finesse, Genesys)
- Cisco UCS
Network Voice Engineer (Unified Communications & Collaboration)
Role Summary
The Voice Engineer is responsible for implementing, administering, and supporting enterprise voice and unified communications (UC) platforms across voice, video, messaging, meetings, and mobility services.
This role requires strong hands‑on experience with modern voice technologies and the ability to troubleshoot, manage, and optimize production environments.
The role will work closely with distributed engineers, customers, and cross‑functional IT teams to deliver stable, secure, and high‑quality voice services.
(On-Prem or Remote position)
General Responsibilities
- Support day‑to‑day operations, administration, and maintenance of voice and UC platforms
- Implement voice...