NOC Support Analyst at Paymentus
Paymentus • richmond hill, Canada
Role Description
Elevate your tech career as a NOC Support Analyst with Paymentus. Become part of a high-growth FinTech firm, ensuring reliable electronic bill payment solutions for over 1,700 clients.
Paymentus seeks a NOC Support Analyst focused on technical troubleshooting and process improvement. This full-time position requires expertise in Windows and Linux, along with strong investigative skills to support operational procedures. Join a dynamic team in a 24/7 environment, collaborating across departments to resolve critical customer-impacting issues and enhance system efficiency.
Key Responsibilities: • Monitor multiple systems and tools for operational reliability • Troubleshoot production infrastructure and application issues • Administer Windows 10 and Linux environments • Document processes and workflows for better efficiency • Train team members on essential protocols
Requirements: • Bachelor’s Degree or equivalent experience • 1-2 years in Operation Center suppor...
Paymentus seeks a NOC Support Analyst focused on technical troubleshooting and process improvement. This full-time position requires expertise in Windows and Linux, along with strong investigative skills to support operational procedures. Join a dynamic team in a 24/7 environment, collaborating across departments to resolve critical customer-impacting issues and enhance system efficiency.
Key Responsibilities: • Monitor multiple systems and tools for operational reliability • Troubleshoot production infrastructure and application issues • Administer Windows 10 and Linux environments • Document processes and workflows for better efficiency • Train team members on essential protocols
Requirements: • Bachelor’s Degree or equivalent experience • 1-2 years in Operation Center suppor...