North American Customer Order Specialist
Veolia • oakville, Canada
Role Description
Elevate customer experience with Veolia Group as a North American Customer Order and Fulfillment Specialist. Engage with customers directly while managing orders effectively in a hybrid role.
This intermediate-level position focuses on operational excellence and satisfaction for Veolia’s customers. Candidates should possess 2+ years in customer service or fulfillment, showcasing skills in order entry and proactive problem-solving. Ensuring order accuracy and speed is essential as you collaborate with the sales team and distribution partners.
Key Responsibilities:
• Serve as the main point of contact for customer inquiries
• Enter and manage customer orders with precision
• Troubleshoot and resolve order-related issues proactively
• Keep customers updated on order status
• Prioritize and manage high volumes of requests
Requirements:
• 2+ years in customer service or fulfillment
• Strong communication and organizational skills
• Proficient in ERP and CRM ...
This intermediate-level position focuses on operational excellence and satisfaction for Veolia’s customers. Candidates should possess 2+ years in customer service or fulfillment, showcasing skills in order entry and proactive problem-solving. Ensuring order accuracy and speed is essential as you collaborate with the sales team and distribution partners.
Key Responsibilities:
• Serve as the main point of contact for customer inquiries
• Enter and manage customer orders with precision
• Troubleshoot and resolve order-related issues proactively
• Keep customers updated on order status
• Prioritize and manage high volumes of requests
Requirements:
• 2+ years in customer service or fulfillment
• Strong communication and organizational skills
• Proficient in ERP and CRM ...