North American Customer Order Specialist
Veolia Environnement SA • oakville, Canada
Role Description
Join Veolia Group as a North American Customer Order and Fulfillment Specialist, enhancing customer interactions and ensuring order efficiency in a hybrid work environment. Elevate fulfillment experiences while contributing to sustainable solutions.
This intermediate role focuses on providing exceptional customer service, acting as a primary contact for the customer and collaborating with the sales team and supply chain partners. You will leverage your expertise in order management and problem-solving to maintain high customer satisfaction levels while managing orders effectively.
Key Responsibilities:
• Serve as single point of contact for customers in assigned region
• Enter orders ensuring speed, quality, and accuracy
• Proactively communicate order status updates to customers
• Troubleshoot and resolve invoicing and billing issues
• Manage high volume of customer requests and prioritize effectively
Requirements:
• Minimum of 2 years in customer service or...
This intermediate role focuses on providing exceptional customer service, acting as a primary contact for the customer and collaborating with the sales team and supply chain partners. You will leverage your expertise in order management and problem-solving to maintain high customer satisfaction levels while managing orders effectively.
Key Responsibilities:
• Serve as single point of contact for customers in assigned region
• Enter orders ensuring speed, quality, and accuracy
• Proactively communicate order status updates to customers
• Troubleshoot and resolve invoicing and billing issues
• Manage high volume of customer requests and prioritize effectively
Requirements:
• Minimum of 2 years in customer service or...