On-Site Customer Service Expert
Formations Inc • winnipeg, Canada
Role Description
Become a key player in customer support with Formations as an On-Site Customer Service Specialist in Winnipeg, MB. In this full-time position, your problem-solving skills will shine in a dynamic environment.
As a customer service expert, you will ensure every client's needs are met with precision and care. You will utilize 2–4 years of experience in customer service or order processing to respond to inquiries, generate quotes, and coordinate order deliveries. Collaboration with various departments is essential to fulfill customer requests effectively.
Key Responsibilities:
• Handle customer inquiries with confidence and efficiency
• Manage quotes according to customer specifications
• Process orders accurately in the ERP system
• Collaborate with teams for timely deliveries
• Address backorders and specialty requests
Requirements:
• 2–4 years of experience in a customer-facing role
• Strong organizational and communication skills
• Detail-oriented appro...
As a customer service expert, you will ensure every client's needs are met with precision and care. You will utilize 2–4 years of experience in customer service or order processing to respond to inquiries, generate quotes, and coordinate order deliveries. Collaboration with various departments is essential to fulfill customer requests effectively.
Key Responsibilities:
• Handle customer inquiries with confidence and efficiency
• Manage quotes according to customer specifications
• Process orders accurately in the ERP system
• Collaborate with teams for timely deliveries
• Address backorders and specialty requests
Requirements:
• 2–4 years of experience in a customer-facing role
• Strong organizational and communication skills
• Detail-oriented appro...