On-Site Technical Support (Xico)

Responsibilities
Implement and maintain Aumovio's general System and Security Management Solutions
3rd level support tasks for SSM team related topics
Responsible for operational tasks & documentation within the SSM area
Knowledge management and knowledge transfer to local IT Administrator community
Troubleshooting, incident and problem management in the SSM area
Improvement of existing management systems
Skills
Over 3 years of experience on site tech support L2
Advanced Level of English- C1 // MANDATORY
Well organized technical planning and problem-solving skills
Coordination skills
Have ability to creatively solve problems with minimal guidance, while maintaining a timely, cost-effective approach
High motivation to work in a challenging, global acting and multicultural team
Fluent in English (German a plus)
Knowledge of IT operation (Windows platforms, Active Directory, Software Deployment)
Working knowledge of ITIL w...