Onboarding Specialist
Telepatia AI • bogotá, distrito capital, Colombia
Role Description
Why Telepatia
The world's most scarce resource isn't time — it's medical attention. Doctors spend 40–70% of their day typing instead of caring for patients. At Telepatia, we're changing that. We build real-time AI products for healthcare — medical transcription, clinical record generation, and EMR integrations across Brazil and Colombia. Our flagship, AI Doctor, is part of a suite of four AI Healthcare Employees built by doctors, for doctors.
What You'll Do
- Provide on-site support (technical and emotional) to ensure a smooth transition to AI-assisted documentation.
- Monitor adoption metrics: consultations per doctor, drop-off rate, and time to first success.
- Collect feedback and communicate insights to product and engineering teams.
- Assist with patient consent (consentimiento informado) and ensure compliance.
- Coordinate with Forward Deployed Engineers for setup and technical troubleshooting.
- Train ...