Onboarding & Success Specialist - Fintech SaaS

Crosscut is seeking a Customer Success Specialist in Mexico City to enhance client relationships and support on-boarding of new customers. The role requires 1-3 years of experience in Customer Success or Account Management, ideally within SaaS or fintech. Responsibilities include guiding customers on Yaydoo's platform, monitoring usage, and identifying upsell opportunities. Competitive salary, equity options, and generous PTO are offered as part of the company's mission-driven culture and growth-oriented team.
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