Operations Health Director BPO (Open to relocate DR) (Bogotá)

Overview

Our Client is seeking a results‑driven, client‑facing, and highly professional Senior Operations Manager to strategically lead their healthcare operations.

Location: Santo Domingo, Dominican Republic

Company: Our Client

Responsibilities

• Ensure all healthcare operations are conducted in a cost‑effective, compliant, and client‑focused manner.
• Develop, implement, and continuously improve operational systems and best practices, prioritizing client satisfaction.
• Ensure full legal and regulatory compliance across all healthcare‑related processes.
• Align and execute strategic operational goals with business and client objectives.
• Analyze financial and operational data to identify opportunities to boost efficiency, profitability, and client outcomes.
• Monitor and improve quality control standards and performance metrics (KPIs).
• Lead the recruitment, training, mentoring, and supervisio...