Operations Manager
Compass Group Canada • calgary, Canada
Role Description
Job Title: Operations Manager – Rocky Mountaineer Calgary
Reports to: Senior Operations Manager
Location: Western Canada (with travel to operating routes and facilities)
Employment Type: Full-time, operational leadership role
Position Summary
The Operations Manager is responsible for the end-to-end operational execution of catering services across multiple luxury rail routes. This role ensures consistent, compliant, and financially responsible delivery of guest and crew meal services to the Trains in alignment with contractual obligations, culinary standards, service levels, and safety regulations.
The Operations Manager acts as the primary operational liaison between the Client and Culinary teams, leading forecasting, production coordination, loading logistics, irregular operations response, financial reviews, and continuous improvement initiatives throughout each operating season.