Operations Manager for Service Excellence
Rentokil Initial • nanaimo, Canada
Role Description
Take the lead as Operations Manager, ensuring exceptional service delivery in pest control. Manage, mentor, and motivate a team of technicians while achieving financial goals and client satisfaction.
This role demands strong leadership and pest control expertise to oversee daily operations effectively. You will direct technician teams, manage financial performance, and visit clients regularly to enhance service quality. Your ability to adapt to scheduling needs is critical for maintaining efficiency and high client satisfaction.
Key Responsibilities:
• Oversee daily operations of pest control technicians
• Guide staff in all operational aspects and service
• Manage revenue growth and cost control measures
• Collaborate with sales during client interactions
• Efficiently manage scheduling and route optimization
Requirements:
• 3–5 years in a management role with customer service
• Specific experience in pes...
This role demands strong leadership and pest control expertise to oversee daily operations effectively. You will direct technician teams, manage financial performance, and visit clients regularly to enhance service quality. Your ability to adapt to scheduling needs is critical for maintaining efficiency and high client satisfaction.
Key Responsibilities:
• Oversee daily operations of pest control technicians
• Guide staff in all operational aspects and service
• Manage revenue growth and cost control measures
• Collaborate with sales during client interactions
• Efficiently manage scheduling and route optimization
Requirements:
• 3–5 years in a management role with customer service
• Specific experience in pes...