Operations Supervisor (Rac)

This role will be key in ensuring proper execution of operations, high-quality customer service, and achievement of commercial goals in both car rentals and pre-owned vehicle sales.ResponsibilitiesSupervise teams of 5 to 10 employees across operations, sales, and customer serviceResolve operational issues and ensure productivity at the point of salePropose and implement commercial strategies to drive branch profitabilityMonitor performance indicators (KPIs and NPS)Coordinate administrative activities with corporate departmentsRecruit, train, develop, and evaluate team membersEnsure compliance with processes, internal policies, and quality standardsSupport operational activities when requiredRequirementsBachelor's degree in Engineering, Business, or related fieldMinimum of 3 years of experience in leadership and sales rolesExperience in industries such as retail, banking, hospitality, or servicesStrong commercial focus, results-driven mindset, and analytical skillsExcellent communica...