Ops & Tenders Specialist

******BR**OPS & Tenders Specialist**:Mexico**About the role**Work Model: HybridLocality: Ciudad de MexicoAbout the Role:We are looking for aGenerate the best customer experience to the pharmacy, to all customers served by Customer Care through a deep customer knowledge, personalized and proactive attention.Be the first contact line for the sales force with central, making an exhaustive follow-up of the consultations and / or incidents generated in a client through this.Experienced sales support professionals responsible for delivering key sales support services (Training, analysis, demand planning etc)Key responsibilities:- Responsible for supporting sales representatives and channel partners in processing orders / returns; providing metrics/ reports to Sales team and also engaging HCPs for expense payout.- Receive and issue calls to provide a nearby service and customer resolution through personalized follow-up.-Advice and provide information on the company's value proposition, reg...