Order Processing Customer Service Specialist
Select Food Products • pickering, Canada
Role Description
Join the customer service team as an Order Processing Specialist in the food manufacturing industry. Your focus will be on order management and providing exceptional service to ensure customer satisfaction.
Reporting to the Customer Service Supervisor, this position requires at least two years of experience in a similar role. You will handle the processing of orders and invoices, while closely collaborating with various departments to fulfill customer needs. Build positive relationships with clients by accurately managing their profiles and ensuring a seamless order experience.
Key Responsibilities:
• Receive and process orders via email and online portals
• Communicate any order changes to customers and team members
• Perform daily checks on order accuracy
• Support shipping with timely information
• Assist in resolving customer issues efficiently
Requirements:
• Completion of a post-secondary diploma/certificate
• Two years’ experience in customer servic...
Reporting to the Customer Service Supervisor, this position requires at least two years of experience in a similar role. You will handle the processing of orders and invoices, while closely collaborating with various departments to fulfill customer needs. Build positive relationships with clients by accurately managing their profiles and ensuring a seamless order experience.
Key Responsibilities:
• Receive and process orders via email and online portals
• Communicate any order changes to customers and team members
• Perform daily checks on order accuracy
• Support shipping with timely information
• Assist in resolving customer issues efficiently
Requirements:
• Completion of a post-secondary diploma/certificate
• Two years’ experience in customer servic...