Orthopaedic Robotic Product Specialist Mako (San Juan, Puerto Rico) (La Rioja)

Responsibilities

• Support all joint replacement surgeries using the Mako Robotic System.
• Provide clinical product support to all end‑users and on‑site guidance during surgical procedures.
• Train surgeons and OR staff in operating the company’s robotic arm applications, associated equipment, and instruments to ensure optimal placement and precision.
• Conduct ongoing in‑services and customer education for assigned accounts.
• Use proprietary software to prepare pre‑operative CT scans for the RIO/Robo‑Arm Interactive Orthopedic System; assist surgeons with pre‑op implant planning, sizing, and positioning.
• Resolve product issues for customers promptly and satisfactorily.
• Collaborate with Sales Representatives and Marketing to raise public awareness of clinical benefits and build relationships with key surgeons and OR staff.
• Provide product feedback to improve performance and customer satisfaction.
• Work w...