Ottawa Field Service Representative Role

Excel in your technical career as a Field Service Representative for Siemens Healthineers in Ottawa, Ontario. Focus on key service activities for CT and XP modalities across healthcare settings.

As part of Siemens Healthineers, you will oversee all aspects of your designated service activities. This involves executing installations, maintenance, and repairs of healthcare products while ensuring high standards of service delivery. Your role will also include effective communication with the Customer Care Centre to manage escalations.

Key Responsibilities

• Conduct product installations and necessary repairs
• Relay operational instructions from Customer Care Services
• Contribute to the SERVOR Service process effectiveness
• Document and report escalation issues promptly
• Maintain compliance with health and safety regulations

Requirements

• Technical training with a diploma in relevant fields