Outbound Referral Coordinator
Genesis Orthopedics & Sports Medicine • Mexico, Mexico
Role Description
Position Summary
We are seeking a detail-oriented, patient-centered Outbound Referral Coordinator to join our busy orthopedic practice. In this role, you will manage outgoing referrals and specialty appointments, ensuring patients experience seamless continuity of care from our practice to their next provider. The ideal candidate brings strong organizational skills, clear communication, and a working knowledge of medical referral processes.
Key Responsibilities
- Process and coordinate outgoing referrals to specialists, imaging centers, physical therapy providers, and ancillary healthcare services
- Keep patients informed of referral status, scheduling requirements, and necessary documentation
- Verify insurance eligibility and confirm referral authorization requirements prior to submission
- Build and maintain an up-to-date directory of providers and facilities ...