Part Time Insurance Customer Service Representative- Office Assistant
Angie DeGroot Desjardins Insurance & Financial Services Agency • Kitchener, Canada
Role Description
Our team is looking for a Part Time 10Am - 3PM Customer Service Representative to help perform a variety of tasks within our insurance office. They will be helping by answering calls/ emails, greeting customers and many other tasks. A Customer Service Representative will need to be flexible, well organized and eager to learn from the best. We are looking for a top prospect who will help our team accomplish exciting projects and assignments in a fast-growing industry.This position has the potential to advance and grow quite quickly .
Responsibilities
Responsibilities
- Upon receiving a call, assists the client by applying changes, cancellations and updates to the contract, taking care to meet the client's needs effectively, while advising and educating in order to ensure the client's complete satisfaction and retention.
- Establish customer relationships and follow up with customers, as needed.
- Use a customer-focused, needs-based review process to ...