Patient Access Representative - MRHH Central Registration

Mackenzie Health • Richmond Hill, Canada

Location Richmond Hill, Ontario
Job Type Casual Part-Time
Posted March 17, 2026

Role Description

Job Description

The Patient Access Representative (Central Registration) is a valuable member of the Patient Access team and has a significant impact on the effective operation of patient registration/check in functions at Mackenzie Health. This position is responsible for the accurate and efficient registration and check in services using technology, while maintaining a progressive and personalized health care environment for patients.

Contribute to safe, quality care by:

  • Greets patients, families, visitors and provides assistance/directions as needed.
  • Ensures seamless patient flow within registration areas.
  • Interviews patients both on the phone, and in person, and enters precise registration information into the electronic medical record (EMR). 
  • Validates and verifies patient identification at every interaction including by phone, onsite registration, and armbanding, ensuring accurate patient identification at ever...

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