Patient Service Centre Assistant - Full Time - Prince George, BC
LifeLabs Medical Laboratory Services • prince george, Canada
Role Description
LifeLabs is Canada’s leading provider of laboratory diagnostic services and a pioneer in digital health connectivity.
Position Details
Status: Full Time | Schedule: Various Shifts | Positions: 1 | Start date: 10 August 2026
Purpose of the Role
The Patient Service Centre Assistant will serve as the first point of contact for customers, ensuring a professional, safe, and positive experience while visiting LifeLabs.
Responsibilities
- Exceptional customer experience skills to welcome customers and make them feel safe and comfortable.
- Defuse customer situations and provide resolution in a timely and effective manner.
- Prioritize multiple tasks in a fast‑paced environment.
- Enter customer in Queue/Patient Wait Time system.
- Review requisitions for accuracy, request information as required from patients, determine if customers have followed necessary test preparation protocol prior to specime...