PE - Bilingual Legal Intake Specialist (Personal Injury)

About MyOutDesk

Are you a high-energy professional with a background in U.S. Law? Our team is looking for a Bilingual Legal Intake Specialist to serve as the face and voice of a top personal injury firm.

In this role, you will be responsible for making clients feel comfortable during some of their most difficult moments. We are looking for a professional who can console distressed callers while maintaining the extreme organization required to open legal files and file applications accurately. This position requires a polished professional ready to hit the ground running.

Responsibilities:

• First Impressions & Screening: Act as the primary point of contact for incoming calls, screening leads to ensure they meet the firm's specific criteria.
• Client Advocacy: Communicate with clients with empathy, obtaining signatures and essential qualifiers whil...