Personal Lines Client Care Specialist
HUB International • campbell river, Canada
Role Description
Become a Personal Lines Client Care Specialist at HUB, focusing on renewal and retention efforts. Provide exceptional support for habitational, automobile, and travel insurance clients in a hybrid model.
As a key member of HUB’s Renewal Team, you'll utilize your Personal Insurance experience to engage clients before renewals. Your role will involve reviewing existing policies, identifying coverage gaps, and delivering tailored insurance solutions. Strong communication and attention to detail are crucial for maintaining client satisfaction and achieving retention goals.
Key Responsibilities:
• Proactively review client coverage ahead of renewals
• Build and maintain strong client relationships
• Identify opportunities to cross-sell additional products
• Meet retention goals through dedicated follow-ups
• Stay updated on relevant Personal Lines products
Requirements:
• At least 1 year of experience in Personal Ins...
As a key member of HUB’s Renewal Team, you'll utilize your Personal Insurance experience to engage clients before renewals. Your role will involve reviewing existing policies, identifying coverage gaps, and delivering tailored insurance solutions. Strong communication and attention to detail are crucial for maintaining client satisfaction and achieving retention goals.
Key Responsibilities:
• Proactively review client coverage ahead of renewals
• Build and maintain strong client relationships
• Identify opportunities to cross-sell additional products
• Meet retention goals through dedicated follow-ups
• Stay updated on relevant Personal Lines products
Requirements:
• At least 1 year of experience in Personal Ins...