Personal Shopping Assistant
Holt Renfrew • vancouver, Canada
Role Description
Assistant, Personal Shopping
Holt Renfrew offers you an inspiring, fashion-driven environment with opportunities to learn and grow. From our incredible partnerships with iconic luxury brands to our commitments to corporate social responsibility, you will be inspired every day.
Responsibilities
- Schedule all appointments and maintain the Personal Shopper’s calendar
- Review and handle all correspondence, including drafting and producing official client invitations
- Speak on behalf of the Personal Shopper via telephone or email while maintaining superior customer service and ensuring professional, timely follow‑up
- Maintain Personal Shopper client profiles and information and track and interpret data to ensure accuracy
- Prepare and coordinate materials and merchandise for all client appointments, ensuring standards are maintained
- Coordinate alterations, product transfers, COGs, holds and other services as...