Pharmacy Assistant with Customer Care Duties
Shoppers Drug Mart • calgary, Canada
Role Description
Elevate your career with our Pharmacy as a Pharmacy Assistant. Focus on customer care while ensuring proper prescription processes and adhering to pharmacy standards.
As a vital member of our pharmacy team, your responsibilities include assisting with dispensing prescriptions, managing communications with customers, and maintaining high service levels. You will also coordinate with pharmacists on clinical inquiries and assist in the administrative duties. This role emphasizes customer service, attention to detail, and efficient workflow management.
Key Responsibilities:
• Greet customers and gather necessary prescription information
• Adjudicate third-party billing processes efficiently
• Support pharmacists with call backs and inquiries
• Ensure confidentiality in all pharmacy practices
• Prepare and file accurate documentation following procedures
Requirements:
• High School Diploma necessary
• Preferred: Diploma from a Pharmacy Assistant program
• Pr...
As a vital member of our pharmacy team, your responsibilities include assisting with dispensing prescriptions, managing communications with customers, and maintaining high service levels. You will also coordinate with pharmacists on clinical inquiries and assist in the administrative duties. This role emphasizes customer service, attention to detail, and efficient workflow management.
Key Responsibilities:
• Greet customers and gather necessary prescription information
• Adjudicate third-party billing processes efficiently
• Support pharmacists with call backs and inquiries
• Ensure confidentiality in all pharmacy practices
• Prepare and file accurate documentation following procedures
Requirements:
• High School Diploma necessary
• Preferred: Diploma from a Pharmacy Assistant program
• Pr...