Premium Service Supervisor at Legends
Dormont Manufacturing Co • toronto, Canada
Role Description
Enhance guest experiences at Legends Global as a Premium Service Supervisor. Oversee service staff and ensure exceptional food and beverage delivery at the RBC Amphitheater in Toronto.
This part-time seasonal role lasts until late October, requiring evening and weekend shifts. As a Premium In-Seater Supervisor, you'll manage staff, collaborate with managers, and handle guest interactions directly. Your proactive attitude will help resolve potential issues and maintain high service standards.
Key Responsibilities:
• Manage Premium Service staff during events
• Ensure food and beverage meet expectations
• Anticipate and mitigate potential issues
• Address guest complaints and alcohol violations
• Conduct physical audits of inventory
Requirements:
• Previous supervisory experience in hospitality
• Proficient in POS systems
• Strong organizational and communication skills
• Customer service-focused and proactive
• Valid Smart Serve certification requ...
This part-time seasonal role lasts until late October, requiring evening and weekend shifts. As a Premium In-Seater Supervisor, you'll manage staff, collaborate with managers, and handle guest interactions directly. Your proactive attitude will help resolve potential issues and maintain high service standards.
Key Responsibilities:
• Manage Premium Service staff during events
• Ensure food and beverage meet expectations
• Anticipate and mitigate potential issues
• Address guest complaints and alcohol violations
• Conduct physical audits of inventory
Requirements:
• Previous supervisory experience in hospitality
• Proficient in POS systems
• Strong organizational and communication skills
• Customer service-focused and proactive
• Valid Smart Serve certification requ...