Project Management Office Manager

About Grupo VidantaGrupo Vidantais one of the leading hospitality, entertainment, and tourism groups in Latin America, known for its innovation, scale, and commitment to world-class guest experiences.Joining Grupo Vidanta means becoming part of an organization that valuesleadership, collaboration, continuous improvement, and long-term career development, while working on high-impact projects that shape the future of customer experience and operations.ThePMO Manageris responsible for leading and governing technology-driven projects acrossContact Center, Revenue Operations, Accounting, and ITenvironments.The PMO Manager serves as a strategic bridge betweenbusiness stakeholders, IT teams, vendors, and operational leaders, ensuring the successful execution of initiatives related to Contact Center platforms, automation, CRM, telephony, AI, workforce management, quality management, reporting, and customer experience technologies.Lead and manage end-to-end technology projects across Contac...