Provisioning Specialist at Cogeco
Cogeco Inc. • burlington, Canada
Role Description
Elevate your career as a Provisioning Specialist with Cogeco in Burlington, ON. This full-time role focuses on managing scalable provisioning solutions for customer premises equipment.
As a Specialist in Provisioning, you will contribute to the systems engineering lifecycle, ensuring high-quality activations for CPE and overseeing provisioning systems. Your role includes analyzing, implementing, and maintaining operations applications, all while supporting cross-functional teams and ensuring system reliability through effective troubleshooting.
Key Responsibilities:
• Install and configure CPE activation and provisioning systems
• Provide on-call support for application issues after hours
• Monitor Incognito provisioning and Cisco DOCSIS systems
• Anticipate service needs and collaborate with regional teams
• Document systems and participate in technology direction discussions
Requirements:
• 5+ years in the Cable/MSO industry
• Strong understanding of DOC...
As a Specialist in Provisioning, you will contribute to the systems engineering lifecycle, ensuring high-quality activations for CPE and overseeing provisioning systems. Your role includes analyzing, implementing, and maintaining operations applications, all while supporting cross-functional teams and ensuring system reliability through effective troubleshooting.
Key Responsibilities:
• Install and configure CPE activation and provisioning systems
• Provide on-call support for application issues after hours
• Monitor Incognito provisioning and Cisco DOCSIS systems
• Anticipate service needs and collaborate with regional teams
• Document systems and participate in technology direction discussions
Requirements:
• 5+ years in the Cable/MSO industry
• Strong understanding of DOC...