Quality Supervisor

Wallenius Wilhelmsen • El Marqués, Mexico

Location El Marqués, Querétaro
Job Type Full-time
Posted June 11, 2026

Role Description

Overview:

Ensure timely delivery of reports and analysis required by customers, as well as oversee WWS's quality department to ensure compliance with established standards.


Job Description

  • Resolution of quality-related problems.
  • Manage the WOW system.
  • Generate quality alerts in the event of any incident.
  • Attend weekly and monthly meetings with clients.
  • Make weekly report to present to the client.
  • Follow-up to audit findings.
  • Damage monitoring.
  • Monthly report for damage collection (when applicable).
  • Provision for damages (where applicable).
  • Settlement of damages with customer and carriers.
  • Preparation and performance of audits.
  • Support all areas.
  • KPI management
  • Coordinate the documentation and follow-up of non-conformities and corrective/preventive actions.
  • Communicate the results of quality inspections to the supervisor and prop...

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