Remote Bilingual Claims Management Manager
Empire Life • newmarket, Canada
Role Description
Lead Life and Disability Claims at Empire Life as a Bilingual Manager, facilitating remote or hybrid work across Canada. Drive outcomes through coaching, training, and performance enhancement.
In this pivotal managerial role, you'll be responsible for overseeing daily operations and strategic talent development within Life and Disability Claims Management. Your focus will be on enhancing decision accuracy and retention of skilled professionals. With extensive coaching and mentorship, you will foster a culture of engagement and service excellence in a complex claims landscape.
Key Responsibilities:
• Provide advanced coaching and mentorship for claim professionals
• Establish measurable performance objectives aligned with team goals
• Deliver comprehensive training programs for new hires
• Facilitate team meetings to enhance collaboration and reduce burnout
• Drive accuracy and quality assurance through file reviews
Requirements:
• 5+ years experience in Disab...
In this pivotal managerial role, you'll be responsible for overseeing daily operations and strategic talent development within Life and Disability Claims Management. Your focus will be on enhancing decision accuracy and retention of skilled professionals. With extensive coaching and mentorship, you will foster a culture of engagement and service excellence in a complex claims landscape.
Key Responsibilities:
• Provide advanced coaching and mentorship for claim professionals
• Establish measurable performance objectives aligned with team goals
• Deliver comprehensive training programs for new hires
• Facilitate team meetings to enhance collaboration and reduce burnout
• Drive accuracy and quality assurance through file reviews
Requirements:
• 5+ years experience in Disab...