Remote Call Center Team Lead LATAM – Drive KPIs

Grupo Pesado Castro • santiago de querétaro, Mexico

Location santiago de querétaro, querétaro
Job Type Full-time
Posted June 03, 2026

Role Description

Grupo Pesado Castro is seeking a Call Center Team Leader to manage a remote team in LATAM. This role involves driving team performance, monitoring metrics, and supporting team members. Ideal candidates will have over 6 months of supervisory experience, strong communication skills in both Spanish and English, and a background in call centers or customer support. The position offers 100% remote work, a stable full-time schedule, and competitive compensation with bonuses.
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