Remote Customer Support Specialist
Confidential • San Jose, Costa Rica
Role Description
We are seeking professional and customer-focused individuals to join our remote support team. This opportunity is ideal for candidates who enjoy helping others, communicating effectively, and providing excellent service experiences in a fast-paced environment.
Responsibilities
• Respond to customer inquiries via email, chat, and phone
• Provide accurate information and timely support to clients
• Assist with account updates, scheduling, and general service requests
• Maintain clear communication and positive customer relationships
• Document interactions and follow internal support procedures
Qualifications
Strong written and verbal communication skills
Customer service or support experience preferred
Ability to work independently in a remote environment
Professional attitude and problem-solving skills
Reliable internet connection and computer access
What We Offer
• Fully remote position
• Flexi...