Remote People Solutions Center Associate

Associate, People Solutions Center page is loaded## Associate, People Solutions Centerlocations: COL Medellin - Aventura - Carrera 52 # 65-91 Oficina 0740: CRI Work-at-Home: NIC Work-at-Home: SLV Work-at-Hometime type: Full timeposted on: Posted Todayjob requisition id: R Job Title:Associate, People Solutions CenterJob Description* Professionally manage multiple communication channels to engage with and resolve staff queries and concerns (Phone - Chat - E-mail).* Focus on first time resolution, not directing employees to other functions but providing a high level of customer service and support* Know how to quickly search and find data / knowledge from the various information systems as required in pursuit query / concern resolution.* Answer all queries via the employee initiated / preferred communication channel to an exceptionally high standard, ensuring all enquiries are accurately logged and traceable in the relevant help desk system.* Maintaining excellent standards of integrity, ...