Remote SaaS Implementation Lead for Vet Clinics

PetDesk is seeking an Implementation Manager to oversee the onboarding and configuration of new customers. This remote position involves leading the implementation process, conducting training, and ensuring a smooth transition to our client communication software tailored for veterinary clinics. The ideal candidate will have 3–5 years of experience in customer-facing roles, excellent communication skills, and a passion for delivering exceptional customer experiences. Strong problem-solving and analytical skills are essential for success in this role.