Remote Travel Experience Representative
Kim Luxe Travel • xico, Mexico
Role Description
We are looking for a Remote Travel Experience Representative to assist travelers before, during, and after their trips.This role focuses on providing helpful support, coordinating travel details, and ensuring clients have a smooth and positive travel experience.Key ResponsibilitiesCommunicate with clients via email, phone, and messaging platforms to provide assistance and travel guidanceReview itineraries, confirm travel arrangements, and assist with updates or general requestsProvide accurate information about destinations, travel requirements, and agency proceduresFollow up with travelers before departure to confirm details and answer questionsAddress client concerns professionally and escalation more complex matters when neededIdeal CandidateStrong communication skills with a customer-focused attitudeCustomer service experience preferred but not requiredOrganized and dependable with strong attention to detailComfortable using online tools and learning new systemsInterest in trave...