Rental Clerk

The Rental Clerk will report to the General Manager, and is responsible for ensuring that customers receive the required rental equipment that meets their needs by providing excellent customer service. They will work with the Rental Department Team Lead(s) and Rental Account Representative(s) in providing customers with cost-effective solutions to their temporary and long-term communications needs. They will fulfill rental orders and do administrative work such as ensuring all customer contracts are current and entering correctly into a system for billing and maintaining the customer database. They will also ensure that all rental equipment is clean and in good working order.

Responsibilities and Duties

Promote and Maintain Customer Relationships

• Provide excellent customer service and direct enquiries as required to the Rental Department Team Lead(s) and Rental Account Representative(s)
• Establish, develop and maintain a calling ...