Reservations Supervisor (H/F)
Schweizerhof Zermatt • zermatt, Switzerland
Role Description
Zermatt, the Matterhorn, and a guest experience that starts the moment someone walks through our door. At Schweizerhof, Rooms Division is where first and last impressions are made, and we take both seriously. From a seamless check-in to a perfectly turned room, every touchpoint reflects who we are: modern, warm, and anything but ordinary. We're looking for passionate hospitality professionals to join the team for the upcoming winter season 2024/25. If you have an eye for detail, a genuine love for people, and the drive to deliver excellence in one of the most iconic hotels in the Alps, we'd love to hear from you. Sales conversations, acceptance and processing of written and telephone reservations Correspondence in German/French/English Advising guests regarding prices and categories Creating and keeping reservations up to date Preparing offers, confirmations, etc. in German/French/English Monitoring provisional bookings and following up accordingly Checking correspondence and filing Ma...