Retail Experience Lead at FIKA
Delta 9 • brandon, Canada
Role Description
Elevate the customer journey as a Retail Experience Lead at FIKA in Brandon, Manitoba. Oversee store operations, manage staff, and maintain exceptional standards of service throughout your shifts.
As a Retail Experience Lead at FIKA, you will be pivotal in ensuring daily operations run smoothly while supervising staff and creating a welcoming environment for customers. Your role includes opening and closing the store, maintaining product presentation, and ensuring exemplary customer service. You'll also provide training and education to team members while addressing any inquiries or complaints effectively.
Key Responsibilities:
• Open and close the retail store securely
• Greet and assist customers with a positive attitude
• Train and onboard new team members
• Address customer complaints professionally
• Motivate the sales team to achieve targets
Requirements:
• Minimum 2 years of retail experience
• High school diploma or GED
• Customer service experi...
As a Retail Experience Lead at FIKA, you will be pivotal in ensuring daily operations run smoothly while supervising staff and creating a welcoming environment for customers. Your role includes opening and closing the store, maintaining product presentation, and ensuring exemplary customer service. You'll also provide training and education to team members while addressing any inquiries or complaints effectively.
Key Responsibilities:
• Open and close the retail store securely
• Greet and assist customers with a positive attitude
• Train and onboard new team members
• Address customer complaints professionally
• Motivate the sales team to achieve targets
Requirements:
• Minimum 2 years of retail experience
• High school diploma or GED
• Customer service experi...