Retention Marketing Director at Sephora

Sephora • toronto, Canada

Location toronto, on
Job Type Full-time
Posted May 27, 2026

Role Description

Drive Sephora Canada's retention marketing initiatives as a Director with a hybrid work model. Lead Email, App Push, and SMS strategies while focusing on customer engagement and sales targets.
In this full-time role based in Toronto, you will be the key driver behind Sephora's retention strategy. With over 8 years of experience in retention marketing, you will manage a team of 6 marketers and coordinate closely with various departments. This position emphasizes innovation, strategic planning, and data-driven decisions to enhance customer experiences across all digital platforms.
Key Responsibilities:
• Own retention channels with sales target accountability
• Craft a comprehensive retention calendar and execute aligned promotions
• Forecast financial objectives and manage performance metrics
• Transform data insights into actionable strategies
• Lead cross-functional collaboration for optimized marketing efforts
Requirements:
• 8+ years in retention marketing...

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