SaaS Support Specialist: Delight Users, Triage Issues

Obsidian • lima metropolitana, Peru

Location lima metropolitana, lima
Job Type Full-time
Posted June 07, 2026

Role Description

Mercor is hiring for a Customer Support role to enhance the talent experience on its platform. You will respond to inquiries from users, triage issues related to job applications, and provide solutions to improve product usability.

Ideal candidates should have experience in debugging web applications, a technical background, and familiarity with SaaS products. Enthusiasm and excellent English communication skills are essential for this position.

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