Sales Associate

Position Purpose Summary

THE ROLE PROVIDES SERVICE TO CUSTOMERS, SORTING INCOMING PRODUCT AND ASSISTS IN THE ONGOING RETAIL OPERATIONS OF THE SALVATION ARMY THRIFT STORE

Operations

Accountabilities:

• GREET AND INTERACT WITH CUSTOMERS/DONORS IN A POSITIVE, FRIENDLY AND COURTEOUS MANNER.
• CONTRIBUTE TO MEETING STORE SALES TARGETS; PROVIDE EFFICIENT COURTEOUS CUSTOMER SERVICE; USE TACT WHEN DEALING WITH DIFFICULT CUSTOMERS.
• BE KNOWLEDGEABLE REGARDING PRODUCT PRICING AND FEATURED SAE PRODUCTS; PROTECT THE INTEGRITY OF ALL DONATED ITEMS.
• MAINTAIN STORE OPENING AND CLOSING PROCEDURES AS REQUIRED.
• RESPONSIBLE FOR ACCURATE COMPLETION OF ALL CUSTOMER TRANSACTIONS INCLUDING CASH AND DEBIT SALES WITH MINIMAL VOIDS, OVERAGES OR SHORTAGES.
• ADHERE TO STORE POLICY REGARDING CHEQUES, CREDIT CARDS, REFUNDS, VOIDS AND HOLDS.
• PROCESS RAW MATERIALS BY LOADING/UNLOADING, SORTING, PACKING, HANGING, PRIC...