Sales Support Analyst (Temporary maternity leave)

The Sales Support is responsible for supporting and coordinating units business operations in Mexico, ensuring efficient order management, dealer support, and alignment between commercial, logistics, and customer service teams. This role plays a key part in maintaining service levels, improving operational efficiency, and enhancing dealer experience.

• Manage and support the end-to-end order-to-delivery process for the business in Mexico.
• Act as the main point of contact for dealers regarding order status, availability, and delivery timelines.
• Coordinate closely with Sales, Logistics, Demand Planning, and Customer Service to ensure smooth operations.
• Monitor order backlog, allocation, and shipment priorities to meet monthly targets and service levels.
• Identify and resolve operational issues impacting order fulfillment and dealer satisfaction.
• Ensure accu...