Sales Support

Position Summary

Sales Support – Regular, Full timeLocation: Castlegar, British Columbia

This is a multi‑function role in a Business Centre. The Sales Support professional reports to the Business Centre Manager and works in a fast‑paced team environment. The individual should be dynamic, self‑motivated, and capable of providing superior customer service to our valued customers.

Responsibilities

• Provide superior customer service communication via telephone, email, and other channels, promptly and professionally assisting with customers' needs.
• Respond to customers' inquiries in a timely manner, with assistance from other team members if needed.
• Develop professional relationships with customers and/or vendors as established by the Manager.
• Take necessary action to resolve customer service issues promptly and follow up to verify commitments are met.
• Proactively suggest associated and/or alternate products as ne...