Sales Support-EN
Guillevin • castlegar, Canada
Role Description
Status
Regular, Full time
Location:
Castlegar, British Columbia
Job Description
This is a multi-function role in a Business Centre. Reporting to the Business Centre Manager, the person in the Sales Support role should be a dynamic self-motivated individual ready to work in a fast-paced team environment and capable of providing superior customer service to our valued customers.
Main Responsibilities
- Provide superior customer service communication via telephone, email and/or other communication by promptly and professionally assisting with customers' needs;
- Respond to customers' inquiries in a timely manner, with assistance from other team members if needed;
- Develops a professional relationship with customers and/or vendors as per criteria establishes by the Manager;
- Takes necessary action to resolve customer service issues in a timely manner; follows up and verif...