Salon Experience Lead at PetSmart
PetSmart • abbotsford, Canada
Role Description
Elevate your grooming career with PetSmart as a Salon Experience Lead. This role combines leadership, training, and exceptional pet care to maintain the highest service quality.
As the Salon Experience Lead, you will guide a high-performing team while providing top-notch service to pet parents. This position involves training and developing bathers and new stylists, ensuring every associate benefits from the pet stylist development program. Your focus on quality and care will directly enhance the salon's reputation and service standards.
Key Responsibilities:
• Mentor and train new grooming associates effectively
• Ensure compliance with salon policies and procedures
• Address pet parent inquiries and provide wellness solutions
• Maintain high operational and cleanliness standards
• Report sick or injured pets immediately
Requirements:
• 2+ years of grooming experience required
• Proficient with grooming tools and equipment
• Strong communication and or...
As the Salon Experience Lead, you will guide a high-performing team while providing top-notch service to pet parents. This position involves training and developing bathers and new stylists, ensuring every associate benefits from the pet stylist development program. Your focus on quality and care will directly enhance the salon's reputation and service standards.
Key Responsibilities:
• Mentor and train new grooming associates effectively
• Ensure compliance with salon policies and procedures
• Address pet parent inquiries and provide wellness solutions
• Maintain high operational and cleanliness standards
• Report sick or injured pets immediately
Requirements:
• 2+ years of grooming experience required
• Proficient with grooming tools and equipment
• Strong communication and or...