SAP CS – Customer Service
Anicalls (Pty) Ltd • Chennai, India
Role Description
• Strong SAP technical, Configuration, and business area knowledge in CS module
• Extensive Knowledge of repair processing, goods receipt, storage location and tracking, and Integration with SAP Service Order processing.
• Extensive Knowledge of replacement processing, including scrap and refurbishment processing
• Equipment master setup, tracking, and Integration with warranty tracking and coordination with SD.
• Extensive Knowledge of Service work orders and Integration throughout the repairs process
• Knowledge of material issues and postings
• Knowledge of service labor posting and Integration with a timekeeping system
• Translate user's requests into application system solutions
• Resolve business issues by working with various groups within the company
• Redesign procedures to suggested best business practices in concert with sap functionality
• We are also looking for people with integration capabilities and cross modular c...